The sicsor cut that I got was rushed, I didn't get my eyebrows trimed, had to ask for my ears to be trimed, and had to request that my hair be thinned on the sides and back. All this is normally standard even at the colleges for $4.99!! With them being in the area that they're in I also don't understand why they don't give a discount to military and vet's. The haircut was just average at best, and the value was below average. Steve Kloman
Absolutely the worst customer service I have ever experienced. Will never again step foot in this place. The women are rude and unprofessional. Instead I went to Sports Clips down the street where everyone there is amazing! They make you feel so welcome, unlike Great Clips.
The haircut itself was great! Very happy with the end product. The gal who cut my hair was professional, though not all too friendly. She also didn’t give me my first responder discount though she clearly knew I was a paramedic (note: I don’t view this as a requirement. It’s a very kind courtesy of the business hat I appreciate greatly! But.....it’s also earned through service to the community. First responders are often poorly paid and also required to maintain a very presentable appearance. So IF I have a choice between this shop and the other one that does honor it, I’ll likely pick the other one. It just seemed like a cheap way to nickel and dime $2.)
This week was my second time ever stepping into a great clips and due to my expierence, I may not go back. The hair dresser I had made me feel awful. I have a health issue that doesn't make my hair healthy. I'm struggling to get my health under control but until that happens, my hair will not look as healthy. She barely spoke to me while I was in her chair but when she did, all she did was speak negative about how my hair appeared. Also, let's not forget the dirty looks I received as well. Lastly, I thought it was quite rude that once I was finished and waited for my fiance to finish his hair cut, she made sure the next client she took into her booth that she spoke to the entire time and cut up with them. Hopefully the next person with the same situation I have won't feel as beat down when they walk in there for their haircut if they receive the same woman that I did.
Like every Great Clips that has ever existed, this place is pretty hit or miss. If you get a good stylist, then you'll be very happy with a good cut at a great price. If you are unlucky, however, I just hope your hair grows quickly. So it's a toss up whenever you come, but to be fair I haven't found a good barbershop in Augusta yet, so I don't know of any better options
Great Clips is a US Hair Care Studio based in Grovetown, Georgia. Great Clips is located at 4010 Gateway Blvd Ste 3, Grovetown, GA 30813, USA.
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