The staff is unprofessional and downright rude. They are in dire need of effective customer service. They have no concept of time, we were told our dog's grooming would be three and half to four hours; this was not the case. Their prices are too high and not worth the poor quality or rude customer service. Will definitely not be taking my dog here ever and I high recommend you don't either!
I can't even begin to say what a terrible experience this was. My wife took our dog to get groomed. They removed our dogs collar and placed it on another dog looking almost identical. They placed that dogs collar on our dog. When my wife went to pick him up they gave her the wrong dog! She noticed that something wasn't quite right, but who would think there would be two dogs that similar?? After returning home to find the dog almost unresponsive and running into things, my wife took the dog to the vet. They did x-rays and told her that her dog was about to die and it was not really worth doing anything to try and help it because he was old. My wife and mother-in-law were both in tears. It was only later that the vet said something about the age of the dog and my wife knew our dog to be a different age. She called the groomer just to make sure and they said, "oh yes, your dog is right here." Apparently realizing there was a mistake and not even calling about it. When presented with the vet bill one of the two people in charge refused to pay it. The other person later said they would try to work something out and after a dozen attempts to contact them and try and work it out, we took her deceptive maneuvers to indicate that there would be no compensation. Horrible business practices will keep us from ever using or recommending this groomer to anyone.
Always quick and professional. My dog has never acted strange or scared after going in for a buzz. Not sure where the bad reviews have come from, but I would recommend trying them for yourself before driving half an hour to petsmart because of some very inaccurate reviews.
Great Groomer! I've been using them for about a year with no issue and a very nice cut on my dog every time. 4 stars because I wish he had better hours (evenings and weekends)
We've been going here for a little over 3 years now. It's hard to find someone who will groom large pit bulls and we've had a great experience. Nails cut, ears cleaned, and the perfume stuff after the bathing last well over a week. They do a great job at a great price.
Paw Perfect Grooming is a US Store based in Grovetown, Georgia. Paw Perfect Grooming is located at 623 E Robinson Ave, Grovetown, GA 30813, USA.
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